Change is inevitable, so why do so many change management initiatives fail in engineering firms? When a leading A/E/C firm faced a spike in turnover among early-career and mid-level engineers, leadership knew they needed a new approach to workforce engagement during change. This session presents a data-driven case study on how Experience Mapping helped one firm uncover hidden pain points in the employee journey during a period of organizational change. By shifting from a top-down change model to an employee-centered approach, the firm achieved a turnover reduction and increased employee buy-in for firm-wide initiatives.

Earn 1 PDH by attending this session